Our Privacy Policy

At My Cargo Point, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect any information you provide to us. By using our services and website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services. This information may include:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment information.
• Logistics Information: Shipment details, tracking information, delivery address, and other shipping-related data.
• Usage Data: Information about how you use our website and services, including IP address, browser type, and device information, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process orders, coordinate shipments, and provide customer support.
• Order and Shipment Tracking: To provide real-time tracking and keep you updated on the status of your shipment.
• Account Management: To create, manage, and maintain your account, if applicable.
• Communication: To send notifications, order confirmations, and responses to inquiries.
• Improvement and Analysis: To enhance our website, improve user experience, and conduct analytics to optimize our services.
• Legal and Compliance: To comply with legal requirements, prevent fraud, and ensure safety.

3. Sharing of Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties except as necessary to deliver our services. Information may be shared in the following circumstances:

• With Service Providers: We may share information with trusted third parties, including logistics partners, payment processors, and IT service providers, solely to support our operations.
• With Law Enforcement: We may disclose information if required by law or if we believe it is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure safety.
• In Business Transfers: If My Cargo Point undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any such changes to data handling.

4. Data Security

We take the security of your personal information seriously. We employ a range of security measures, including encryption, firewalls, and secure servers, to protect against unauthorized access, alteration, or disclosure of your data. However, please understand that no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once data is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Restriction: You may request that we limit our processing of your personal data.
• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at the information provided below.

7. Use of Cookies and Similar Technologies

Our website uses cookies to enhance your experience, remember your preferences, and collect analytics data. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to external websites operated by third parties. This Privacy Policy applies only to My Cargo Point. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before engaging with them.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other considerations. We encourage you to review this page regularly to stay informed of any updates. The date of the latest revision will be indicated at the top of the page.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please feel free to contact us:

My Cargo Point
Email: [email protected]